"They take pride in their business and give expert service.
Marcy and the entire Crosstown team have been a family owned company for years. They take pride in their business and give expert service.
Their measurers and installers are efficient and on time. The Hunter Douglas line is superb and so is CROSSTOWN!"
Beth
"Thoroughly Satisfied..
We love the window treatments! They really enhance the look and feel of the rooms. Marcy and the “team” at Crosstown did an amazing job of guiding us through the process and helped make it a very pleasant and smooth experience.
Thank you, Marcy and Crosstown for making this a very positive experience for us."
Cheryl
"Outstanding customer service.
I have been a customer for over 15 years and have found Crosstown Shade and Glass to be completely helpful, professional and reliable.
When a manufacturer shipped us damaged goods, they became our advocate and secured full replacements for no additional cost.
It’s a terrific store and I recommend them highly."
Pam
"Quality Excellent, Appeal Excellent & Service Excellent
I just received my new motorized shade for my living room window, it is perfect! I ordered the shade in the store and was more than adequately advised on how it would work.
The pros and cons of my choice were discussed with me and we worked together to determine what would best meet my needs.
The installer came to measure and then returned to install my shade and trained me on how to use it, getting the maximum benefit from the features I purchased.
Thanks, it was a great experience!"
Anne Freilich
"Great Experience. Highly Recommend..
I had a great experience with Crosstown! They covered every window in my duplex apartment with all types of treatments – shutters, shades and drapery and it was a very difficult job.
My windows were extremely large and hard to treat but they figured out a way to do them. They did an amazing job and paid attention to every detail.
In my experience, when one of the shades I ordered was installed and the color looked so different in the room than what I expected, they exchanged it or me.
Apparently, as a large dealer they have an exchange program where you can exchange it if you don’t like it for a nominal fee.
This firm is top-notch and I would not hesitate to recommend them to anyone in the market for custom window treatments."
Debra
"My experience rates them 5 stars...
We just completed the installation of our window treatments purchased from Crosstown. I found them very professional with excellent choices and advice.
We were extremely pleased with the final product. Everything was expertly placed and fit perfectly in the windows.
Our apartment is in a prewar building with each window a slightly different dimension. Their measurements and installation were perfect.
I found their prices to be fair and competitive. I would highly recommend them to friends and family, and I have. Enough said. "
Joseph F.
"Crosstown’s artisans and installers were creative and their execution was excellent
Over the past six months we have worked with Marcy and the wonderful Crosstown staff and artisans on three significant projects. The choice of fabrics for the upholstering projects was excellent.
On the blinds and furniture related projects Crosstown’s artisans and installers were creative and their execution was excellent.
We highly recommend Crosstown and will be working with them on future projects"
Pam
"Even if I came in with a crazy idea they were able to figure a way in which to make it work.
Great blinds and shades. We have been a customer of Crosstown Shade and Glass for many years using them for all of our window treatments including shades, blinds and curtains.
They have also done our shower doors mirrors and 2 glass table tops. They are extremely professional and have worked with us from design to installation.
The quality of their work has been excellent and they have always delivered on time. They were very helpful in color selection of shades and understanding how the light would change the look.
Their installers are friendly, clean and neat and always on time."
Marty