Upper West Side: (212) 787 8040 | Greenwich Village: (212) 647 1519
Cheryl Sandomir
Cheryl Sandomir
2022-06-14
Verified
Crosstown Custom Shade and Glass always offers professional and fantastic customer service. The owners, Jeff and Marcy, always have great attention to detail and all projects I’ve completed with them is 100% to my satisfaction.
cindy fields
cindy fields
2022-06-09
Verified
I found Crosstown Custom Shades & Glass by accident earlier this summer and I am thankful I did. Tommy Beall at the West Village location did a masterful job helping me wrap up some decorating challenges and then stepped in to solve an emergency - collapsed drapes. He sent Wonderful David and Amazing Tim over three days after I called with my plea for help. They rehung the drapes, reattached the vallance, vacuumed the floor and moved back the furniture! So - clearly they came quickly and went "above & beyond" in terms of service. I recommend the whole team - good at what they do, professional and NICE! Cindy Fields
Alan Bowers
Alan Bowers
2022-06-09
Verified
Crosstown's expert installers were here today. They arrived right on time after having given us a call. David and Tim worked fast and efficiently to install our new shades.The shades themselves fit our windows perfectly, the valences a perfect complement, rather high tech with smoothly operating pulls. (Thank you, Marcie, for your guidance.) The shades will be here a long time and add value to our apartment. There are a couple new comers in the shade business in our neighborhood, very slick looking and very corporate. Crosstown has a long history on the upper west side and is family owned. Their expertise is equalled by their honesty. We give them a high-five. Thanks folks. Couldn't ask for more.
Mary McCartney
Mary McCartney
2022-06-08
Verified
The sales team was very helpful in selecting the right product, and the installation team was professional, courteous, and efficient. Great service all the way around.
Peter Yanowitz
Peter Yanowitz
2022-06-03
Verified
dave and tim couldn’t have been nicer and more professional.. w the shim, laser precise hanging. very helpful and awesome install. and tommy on 10th street was super nice and accommodating. thank you ! i’ll be back in 10 or so years peter
E.F. Slattery-Duda
E.F. Slattery-Duda
2022-06-01
Verified
Super-smooth process, from narrowing down the shades selections to installation. The team was extremely adept at working in a 98-year-old building with few level ceiling lines! Very pleasant experience from start to finish, and the shades look wonderful.
Karen Kesselman
Karen Kesselman
2022-05-17
Verified
Beautiful custom shades and blinds from Crosstown! But even more impressive is the attention to detail and quality that I encountered after 3 separate orders of custom blinds. Oddly enough, it was their installer (Dave) who pointed out to me some slight imperfections in the shades (that I didn't initially notice). I was assured that they would order new replacements. And they did. Throughout, Marcy and Jeff at the store were extremely responsive. They ordered the replacements for me quickly, and were dedicated to making it perfect, making sure I was 100% satisfied. And when spending big bucks on custom window treatments, isn't that exactly what you want? I would order from them again in a heartbeat!
Nicole Brownstein
Nicole Brownstein
2022-05-14
Verified
We have huge windows which was great! until we realized it was impossible to find off the shelf solutions that would fit our windows and let us top mount our AC so we could still retain our view. We were so thrilled to find Marcy at Crosstown who was able to help us figure out the best solutions and within our budget. She made everything so easy. The hardest part was picking fabric! Everything is such great quality. No complaints at all.
Jason Taylor
Jason Taylor
2022-04-30
Verified
Great shades. Extremely attentive. It’s been a year and while there are still glitches they are always keen to try and assist.

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CONTACT OUR MANHATTAN SHOWROOMS

Come Visit Our Convenient Manhattan Locations:

Upper West Side, Manhattan
200 West 86 Street
New York, NY 10024

PH: (212) 787 8040
 FX: (212) 787 8469

MON, WED, FRI 10:00 am – 5:00 pm
TUES, THURS 10:00 am – 6:00 pm
SATURDAY - CLOSED

Greenwich Village, Manhattan
115 West 10 Street
New York, NY 10011

PH:(212) 647 1519
 FX:(212) 647 1570

MON, WED, FRI 10:00 am – 5:00 pm
TUES, THURS 10:00 am – 6:00 pm
SATURDAY - CLOSED

 

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