Upper West Side: (212) 787 8040 | Greenwich Village: (212) 647 1519
Barry Pritzker
Barry Pritzker
2021-11-19
Verified
We ordered blinds (two) for our large windows. When they were installed, we realized that we got the color wrong. Crosstown worked with us on a price that allowed us to reorder. When the new blinds were installed, we saw that they did not quite line up with each other (no fault of Crosstown), and wondered if this small but (to us) noticeable issue could be fixed . Again, Crosstown provided outstanding customer service. They assessed the situation and worked with the manufacturer to reorder them at no cost to us. Today they did the final installation, complete with precise adjustments. They look beautiful. We're very grateful for their high level of professionalism and customer service.
Janet Harris
Janet Harris
2021-11-12
Verified
I was lucky to find Marcy and Crosstown Custom Shades and Glass in the neighborhood. Her expertise helped to give me a greater appreciation for my rented apartment. Through the pandemic disruption, Marcy with her team, led by David, kept to their schedule and generously resolved a manufacturing glitch. David did far more than measure the space. He brought samples and found solutions to questions I could not have anticipated in the shop. This is a solid team, knowledgeable, efficient, and trustworthy. And the blinds look great.
Sara Kim
Sara Kim
2021-10-06
Verified
Reliable and friendly service.
linda sanford
linda sanford
2021-09-29
Verified
Top-notch service start to finish. I was looking for blinds for all the windows in my apartment, and Marcy was extremely helpful in guiding me towards the right product, carefully explaining all my options. The installation was very efficient, and I could not have been more impressed with the men who did the work. They made adjustments until the blinds hung perfectly, showed me how to best operate the new lift technology, and did not leave a speck of debris when they left. And most of all, they were respectful and nice to work with. I give the whole experience an A+ and highly recommend.
Katy Woodward
Katy Woodward
2021-07-23
Verified
Crosstown guys are very professional timely and funny guys. Really happy I used them.
Leslie Wong
Leslie Wong
2021-07-17
Verified
Our experience with Crosstown Custom Shade & Glass was very positive from start to finish. It began with an initial meeting with Marcy. It is clear she has been in the shade business for many years. She asked the appropriate questions to determine what we wanted and what would work best in our apartment. Not pushy at all; just very knowledgeable. We then had David do a detailed measurement of our windows for a correct fitting. Again obvious that he has been in the business for many years. His attention to detail and professionalism were excellent. And to finish the job, David and Tim, arrived to do the installation. They were efficient, exact in their installation details, so careful to keep everything clean and neat, and finally made sure to remove all old shades and packaging and neatly bring it to our apartment's garbage area. Our new shades look great, and the entire experience with Crosstown Custom Shade was stress-free, high quality, and very professional. I would highly recommend purchasing shades from them and using their services.
Kevin Neil Bernard
Kevin Neil Bernard
2021-07-09
Verified
I've been using Crosstown services for years and they have never failed me! I heartily recommend them! Their custom work is exceptional.
Judith Norell
Judith Norell
2021-07-03
Verified
The shades were beautifully installed, and the workmen were great. We are happy we went with Crosstown, rather than an online company. They have been helpful and responsible. Silver Moon Bakery, NYC
Gergana Zlateva
Gergana Zlateva
2021-05-26
Verified
The Crosstown Glass team were excellent in changing the glass of my French doors and side panels. From the beginning to the end they handled the job extremely professionally: understanding what we are looking to do, supporting us in assessing choices, and very importantly delivering a beautiful end product. This highly experienced team is what we needed as the doors are old and there were challenges with the glass change along the way. The Crosstown team was flexible and adjusted quickly, delivered very high quality work, and finished on time and within budget. I will strongly recommend them.

HUNTER DOUGLAS BUYERS GUIDE

Hunter Douglas Gallery Logo

HUNTER DOUGLAS PRODUCT GUIDE

View Products and Compatability Below:

CONTACT OUR MANHATTAN SHOWROOMS

Come Visit Our Convenient Manhattan Locations:

Upper West Side, Manhattan
200 West 86 Street
New York, NY 10024

PH: (212) 787 8040
 FX: (212) 787 8469

MON, WED, FRI 10:00 am – 5:00 pm
TUES, THURS 10:00 am – 6:00 pm
SATURDAY 10:00 AM - 4:00 AM

Greenwich Village, Manhattan
115 West 10 Street
New York, NY 10011

PH:(212) 647 1519
 FX:(212) 647 1570

MON, WED, FRI 10:00 am – 5:00 pm
TUES, THURS 10:00 am – 6:00 pm
SATURDAY 10:00 AM - 4:00 AM

 

Pin It on Pinterest

Share This
Call Now Button