ABOUT US

Personal Service from Crosstown Custom Shade and Glass

Crosstown Custom Shade and Glass is a local family owned home décor business that has been serving the New York City metro area for over 30 years. We take great pride in offering a high level of personal service to ensure that each and every job is handled on an individual basis. Your complete satisfaction is our top priority.

THE OWNERS

NEW YORK CITY’S CUSTOM SHADE AND GLASS

Marcy and Jeff Karpel opened their showroom on Manhattan’s Upper Westside in 1986 and opened their location in Manhattan’s Greenwich Village in 1996. Together they have many years of experience in working with New York City residents to beautify their homes with custom window treatments, upholstery, shower enclosures, glass and mirror.

OUR STAFF

Our staff is comprised of dedicated and highly experienced personnel, each with areas of expertise in the design field. Most of our employees have been on our staff for many years and have considerable experience in the design market. Our entire staff is comprised of Crosstown employees. We do not use independent contractors, so you can be sure that we take ownership of your project from start to finish. We look forward to working with you!

Mary Riley Smith

2023-05-31

Ive worked with Crosstown Shade for over 40 yrars! Always accommodating, their service and reaults are always excellent. I can always depend on them for any issues with curtains and shades. I can always count on them for a job well done.

karen danziger

2023-04-10

They are incredibly accommodating and the tech staff is superb! Smart, efficient, they know their stuff!

Kamau Adilifu

2023-04-05

Today Crosstown delivered and installed my new vertical blinds and I couldn't be more pleased with how they look and with the professionalism of the installers. In fact the whole experience was great. The owner (Marcy) patiently helped me to choose the style and fabric that would best meet my needs and her partner Jeff was careful and expert in his measurements so that the vanes fit perfectly, even with an uneven sill. I'm delighted to wholeheartedly recommend this store!

T Fair

2023-03-01

Great customer service and support from the staff. Responsive and reliable. The installation team was great and ensured high quality.

Mark Smith

2022-12-16

Excellent service…wise consulting, easy communication, painless installation. We highly recommend Crosstown!

robert hirschfeld

2022-12-03

The owner of the store came over at night and fixed a set of problems on the electric shade that he didn't have to do. I am forever in his debt and forever a customer of Crosstown

Sheila Ronsen

2022-11-15

I have bought several shades from them and have felt really attended to in terms of shade selection, the competence of the installers and their promised measuring and installation dates met. I highly recommend them and would definitely use them again.

William O'Brien

2022-11-02

The team of David and Tim did an excellent job of installation. They were efficient and worked very well as a team. Their work was A plus. They were also most helpful in describing the mechanics and the usefulness of other products, such as chargers. I had the utmost good experience my with installation of my solar blinds.

Naja Christensen

2022-10-17

I contacted Crosstown Custom Shades & Glass for a sliding glass shower door to be installed on top of a bathtub. Marcy made the process so easy and smooth with sound advice on options for suitable design etc. Her technical crew came out to measure and later install. Super professional, service minded, attention to detail and an overall very pleasant crew. I highly recommend Marcy and her team and would use this company again.

Lois zinman

2022-08-28

I WANT TO SHARE AN AMAZING EXPERIENCE WITH CROSSTOWN SHADE AND GLASS. THERE SERVICE (EVEN THOUGH I DIDNT BUY THE SHADES THERE) SURE WISH I DID!! THERE SERVICE MAN TIM AND DAVID TREATED MY BLIND REPAIR AS IF I WAS A VALUED CUSTOM WITH PRECISION AND CARING AND YES IMMEDIATE SERVICE WHICH WAS SO BLESSED TO RECEIVE. THANK YOU MARCY, TIM AND DAVID FOR ALL PROFESSIONAL SERVICE . I SO APPRECIATE IT. LOIS ZINMAN