Upper West Side: (212) 787 8040 | Greenwich Village: (212) 647 1519

ABOUT US

Personal Service from Crosstown Custom Shade and Glass

Crosstown Custom Shade and Glass is a local family owned home décor business that has been serving the New York City metro area for over 30 years. We take great pride in offering a high level of personal service to ensure that each and every job is handled on an individual basis. Your complete satisfaction is our top priority.

THE OWNERS

NEW YORK CITY’S CUSTOM SHADE AND GLASS 

Marcy and Jeff Karpel opened their showroom on Manhattan’s Upper Westside in 1986 and opened their location in Manhattan’s Greenwich Village in 1996. Together they have many years of experience in working with New York City residents to beautify their homes with custom window treatments, upholstery, shower enclosures, glass and mirror.

OUR STAFF

Our staff is comprised of dedicated and highly experienced personnel, each with areas of expertise in the design field. Most of our employees have been on our staff for many years and have considerable experience in the design market. Our entire staff is comprised of Crosstown employees. We do not use independent contractors, so you can be sure that we take ownership of your project from start to finish. We look forward to working with you!

Michael Tannen
Michael Tannen
2023-11-26
I am a longtime customer and I cannot say enough good things about Crosstown. They recently helped me with a difficult problem which they solved with great patience and expertise - that are absolutely the best!
Terry Cohen
Terry Cohen
2023-07-26
Crosstown Shade recently installed two dozen electric shades in our apartment. They were so impressive in many ways: The owners, Jeff and Marcy both kept us informed as to the progress of our order and timing for installation. While the installation was quite tricky as several of our ceilings and floors are uneven, with the shades installed, you cannot notice how challenging it was for David the magician installer to make them appear plumb and even. Both Jeff and David patiently explained all the available features on the controls despite our asking to repeat them several times. Crosstown shade is the best!
Dr. Robert Smith
Dr. Robert Smith
2023-07-24
David and Jonah did a terrific job installing my shades which look wonderful.
Robert Bonn
Robert Bonn
2023-06-08
They are the best. Pat and I have been customers of Crosstown Shade and Glass for decades. Most recently they restored a large Roman shade that was a perfect complement to the decor of our library. Their installer, David, completed the reinstallation as if it were in his own home, taking great care with the fitting and doing a thorough clean up upon completion of the work. It is a wonderful experience to find that there are still companies who subscribe to the full tenets of customer service. We give them our highest recommendation. It you want the job done right, contact Marcy and Jeff at Crosstown Shade and Glass.
Mary Riley Smith
Mary Riley Smith
2023-05-31
Ive worked with Crosstown Shade for over 40 yrars! Always accommodating, their service and reaults are always excellent. I can always depend on them for any issues with curtains and shades. I can always count on them for a job well done.
karen danziger
karen danziger
2023-04-10
They are incredibly accommodating and the tech staff is superb! Smart, efficient, they know their stuff!
Kamau Adilifu
Kamau Adilifu
2023-04-05
Today Crosstown delivered and installed my new vertical blinds and I couldn't be more pleased with how they look and with the professionalism of the installers. In fact the whole experience was great. The owner (Marcy) patiently helped me to choose the style and fabric that would best meet my needs and her partner Jeff was careful and expert in his measurements so that the vanes fit perfectly, even with an uneven sill. I'm delighted to wholeheartedly recommend this store!
T Fair
T Fair
2023-03-01
Great customer service and support from the staff. Responsive and reliable. The installation team was great and ensured high quality.
Mark Smith
Mark Smith
2022-12-16
Excellent service…wise consulting, easy communication, painless installation. We highly recommend Crosstown!
robert hirschfeld
robert hirschfeld
2022-12-03
The owner of the store came over at night and fixed a set of problems on the electric shade that he didn't have to do. I am forever in his debt and forever a customer of Crosstown

CONTACT OUR MANHATTAN SHOWROOMS

Come Visit Our Convenient Manhattan Locations:

Upper West Side, Manhattan
200 West 86 Street
New York, NY 10024

PH: (212) 787 8040
 FX: (212) 787 8469

MON, WED, FRI 10:00 am – 5:00 pm
TUES, THURS 10:00 am – 6:00 pm
SATURDAY - 10:00 AM - 4:00 PM

Greenwich Village, Manhattan
115 West 10 Street
New York, NY 10011

PH:(212) 647 1519
 FX:(212) 647 1570

MON, WED, FRI 10:00 am – 5:00 pm
TUES, THURS 10:00 am – 6:00 pm
SATURDAY - 10:00 AM - 4:00 PM

 

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