Our Google Reviews
EXCELLENTTrustindex verifies that the original source of the review is Google. As a long-time UWS resident, I highly recommend Marcy and Karla at Crosstown Shade and Glass. When my 2016 Hunter Douglas shades fell apart, I reached out for replacements. To my surprise, they proactively worked with the manufacturer to honor a lifetime guarantee I didn't even know I had. I only paid for upgrades and installation. Their honesty and integrity earned my complete trust—I’ll be back!Posted onTrustindex verifies that the original source of the review is Google. Thank you to Marcy & Jeff for making our lives more beautiful Every day now feels like we're on vacation.Posted onTrustindex verifies that the original source of the review is Google. Excellent customer service, great selection and easy installation. Couldn’t be more pleased.Posted onTrustindex verifies that the original source of the review is Google. Very helpful and professional people, from the people in the office with the samples, to the in-house measurements to the installation. They all did a great job and my new shade looks great. In fact, all my windows have a Crosstown Shade over them!Posted onTrustindex verifies that the original source of the review is Google. Absolute experts! My experience from the moment I went to the store, the team took the time to understand what technical issues we were having with our Hunter Douglas shades to when the service team came to.my home - everyone was superbly knowledgeable and incredibly helpful. They also went above and beyond explaining and showing how I can fix these issues on my own. Such a great resource right here on the UWS!Posted onTrustindex verifies that the original source of the review is Google. Marcy was great in helping me find the right color and fabric for Roman shades and David and Don did a great job with the installation—quick, courteous and professional.Posted onTrustindex verifies that the original source of the review is Google. I highly recommend Crosstown Custom Shades and Glass at West 86 St. location. Excellent customer service (not easy to find these days). Marcy took time to help me figure out window shades & fabric that would work best in my apartment. Everyone else was helpful as well. At -home measurements & installation was quick & efficient. Not inexpensive but good quality products. I am very pleased with my purchase.Posted onTrustindex verifies that the original source of the review is Google. This team was outstanding, specifically Marcy and David's team. They worked diligently to complete the project. Marcy was organized, worked to quote our project in a reasonable and fair way, was communicative throughout the project, and we were super satisfied with the end result. Her team worked quickly and efficiently to complete the task and answered all my questions. 10/10 experience and would use this service again.Posted onTrustindex verifies that the original source of the review is Google. I have used Crosstown for years and years. They are terrific! Excellent service and very, very durable products!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more